This is the basis of Atlassian's ACP-600 course: https://www.atlassian.com/university/certification/certifications/exam-acp-600. Details on that page, so I won't repeat what it offers. For those of you, like me, who were handed the keys to Jira as a Jira Administrator from day one, congratulations! You are now responsible for everything in Jira! Find out who else has … [Read more...] about difference between Project Administrator and Jira Administrator
Someone closed a bunch of Publish issuetypes that should not have been closed by the Account Manager. Yeah - we should probably put a user group permission on the workflow, but we didn't, so here we are... I know his name. I know it was this year. I know the issuetype. I know the transition states and the Project: project in (Mine) AND issuetype = Publish AND status … [Read more...] about how to find issues changing status during a timeframe
I goofed. Don't do what I did. We found a bunch of Bug issuetypes added to our Sprinting Project. We've recently decided that bugs go through the Product Team (another Project) first for approval then each Sprint, we move a bunch in bulk to the Sprinting Project's Backlog. So...I moved the Bug issues over to two other projects. What I failed to do was to compare screen … [Read more...] about oops – why did the field dissapear?
A colleague asked me if he could use sub-tasks under Features or only under Epics. Sometimes people get confused about the naming of our custom issuetypes. We use Epics (which are basically issuetypes with a superiority complex) to house our Feature and Story issuetypes. Sub-tasks cannot be added to Epics - it's just the way it is. But I did add Sub-Tasks to Features to … [Read more...] about find issues with sub-tasks
I wanted a way to find all components lead by a Lead Developer and list them on a Board's Quick Filter. We have some leads that manage multiple components and needed a way to display all Lead Devs' Components. I could have created the jql to say: component in (component2,component3) but components could get added. The more constant variable was the developer username … [Read more...] about jql to find components by dev lead’s username