…or alternatively, how I tied all of my Atlassian resources to my work email and regretted it.
When I was laid off from my job in July of 2020, I had been using my work email to comment in the community, acquire badges, set up a sample Cloud Jira and Confluence play area, get training, etc. What a nightmare it was to divorce my old company! Atlassian has a few sub-domains that you have to get used to. Here’s the lay of the land (overview):
TLDR/Executive Summary: do all of your training, badges, skillbuilders, community commenting with a personal email. Please comment if you feel differently. AND use a different icon for each account.
This will display all of the instances you have access to with your ID. If you associated this with your work ID, poof – gone. From this subdomain, you can navigate to your profile (http://id.atlassian.com), support (http://support.atlassian.com) or community (http://community.atlassian.com). The image below displays these links – this is a good place to start. Set up your training, community and test instances with a personal ID. That’s an opinion – please comment if you have a different opinion. I’m open to suggestions.
This is the area where you will build your ‘brand’, help others, answer or find answers to questions from others who are sharing their dilemmas. Below is an image of the landing page of the Community after you log in; this displays the community feed. I typically just use the Search option at the top. If this community profile is associated with your work email AND you leave the company, you cannot regain the clout you built up over time. Poof – gone. Below is my work profile which I still have access to, but I shouldn’t use this anymore (notice professional photo).
http://my.atlassian.com redirects to a page that displays your licenses – I don’t have any, but if I did, I would be able to filter it by keywords:
I set up my brand email (Notes From Kris) as my profile, hoping to separate personal (job searching) from my online brand I’ve been building over the years.
Training – Paid and Free
This takes to to the catalog.
If you select the Free Training tab above, there are 2 sections: Free Tutorials (good for team training) and Free Skillbuilders. Skillbuilders are what you want if you are trying to accumulate Badges which will extend your ACP certifications.
Here’s the Confusing Part I’ve Figured Out
The cookies/tokens are REALLY persistent so you cannot easily flip back and forth between accounts. I tried clearing them from the dev tools’ Inspect Applications and cleared cookies and local storage, but the browser always assumes I’m trying to log in as the last person logged in. Incognito fixes that or you can use Chrome for one ID and Safari for another. I have a 3rd ID, my personal email, that I don’t use which could get confusing as well. I’ve found that the use of different icons for each helps me identify which one I’m in.
Now that I’m on my own, I use just one – my branded Notes From Kris login. Note: I’ll be switching up the icons, so don’t look for a particular icon if you want to look me up. I’ll be rebuilding my brand and updating my profile information soon.
Thanks for reading!